J2SE runtime error message, INSTALL, FATAL ERROR?

When I try to install java i get this message when trying to enter Pogo


J2SE runtime error 5.0 update 11


error 1316 network error occured while attempting to read from file


C:/windows uninstaller/jre2.50_ll-iftw.msi


fatal error during installation

J2SE runtime error message, INSTALL, FATAL ERROR?
Here is all the information you need to deal with this problem hope it helps.





What is Java? Why do I need it to run Pogo games?





Java is a programming language created by Sun Microsystems. It's unique among other programming languages because it was built to run on any operating system (Windows, Linux, Mac, etc.) Almost all of Pogo's games are created with Java, and are constructed in a way that they can run right inside your web browser, using the Java Virtual Machine installed with your browser.





How do I clear my Java cache?





In order to delete the Java cache and objects, which is different from the browser cache and temporary Internet files; using the latest version of Sun Java 1.5.x, please follow these steps if you are also using Windows. If you are not sure if you have the latest version of Sun Java or not, please visit our article about checking for the Java plugin and follow the instructions.





Once you are sure you are using the latest version of Sun Java, please follow these instructions to delete the Java cache and objects if you're using Windows.





Click the following things in order: Start -%26gt; Control Panel -%26gt; Java -%26gt; 'General' tab.


Click the Delete Files button located in the Temporary Internet Files section.


Make sure all three boxes are selected, and click OK.


This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.





How do I install or update Java?





If you've never installed Java on your computer, you'll need to do so in order to play Pogo games. It's not uncommon for new computers (particularly those with Windows XP) to ship without any form of Java installed, so don't panic if you don't have it. Java is a free download and is easy to install. Also, updating it follows the same steps, so these are directions for that, as well.





Below you will find two sets of instructions. One is for uninstalling Sun Java and one is for installing Sun Java. Following these processes should help you resolve any problems you are encountering with Java, such as getting errors saying something like "Java Not Found or Not Working". The instructions below are primarily for Windows users. If you are using Mac OS X, please go to http://www.apple.com/java for assistance with uninstalling and installing Sun Java. If you are using any other operating system, such as a version of Linux, please refer to the manufacturer's website for assistance with uninstalling and installing Java.





Uninstalling Sun Java





If you already have Sun Java installed, or if you are not sure it is installed, try following these steps listed below. If you are unable to find the Java icon in the Control Panel as indicated, then go ahead and jump down to the second set of instructions for installing the latest version of Sun Java.





Click the Start button on the Windows Taskbar.


Select Run.


In the text box, type 'control' (without the quotes) and click OK.


Double-click the Add or Remove Programs icon.


Scroll down to 'Java Runtime Environment' or 'J2SE Runtime Environment 5.0' and uninstall all instances that you see.


Scroll down to 'Java Web Start' and uninstall it as well.


Restart your computer. To get back to these instructions to install Sun Java, come back to the Help Pages and do a search for "Installing Sun Java".


Installing or re-installing Sun Java





Go to the Sun Java Download page at www.java.com.


The steps may vary as Sun updates this page periodically.


Click the Download button that is usually on the right side of the page.


Click the Begin Download button.


Next you may encounter a warning message that instructs you on 'Installing the ActiveX Control'. Please follow the instruction to allow the installation.


If you see a Security Warning for installing the J2SE Runtime Environment, click Install.


Next you will be prompted to read and accept the license agreement. After reading the agreement click next to 'I accept...' and click Next.


When prompted, choose 'Typical' installation, and click Next.


When the installation is complete, you may be asked to restart your computer now or later. Choose to restart it now.


After your computer has restarted and you are online, go back and try to play again.


If you still have the same problems with the games after uninstalling and reinstalling the plug-in, please click on the 'Contact Us ' tab at the top of this page to request help via e-mail from one of our Game Support Representatives. Make sure to let us know that you already tried these steps, so that we can help you from there.





I got a "Java not found or not working" error.





When you first load a game, our servers run a 'check' on your Java to make sure it's working. A 'Java Not installed or not working' error usually means that something got messed up with your Java plugin or Virtual Machine and it's no longer functioning properly. If your Java's not working, the games won't work.





If you're getting this error, you should first try playing several different games. Here are some suggestions:





Word Whomp


Ali-Baba Slots


Cribbage (play with robots so you can leave if need be)


Ez-Win Bingo





If you get this error in all or most of the games, you should reinstall or upgrade your Java software.





If you only get this error in one game or a few games, you probably just need to re-download those games. Try clearing out your browser cache and Java cache as well, then completely close and re-open your browser and try again.





If you get this error and are using Internet Explorer 7, you may need to enable Java in IE 7.





How do I make sure the Sun Java 2 plug in is enabled and working?





To check to see if you already have Sun Java installed and enabled, please follow these instructions.





Click the Start button on the Windows Taskbar.


Select Run.


Type 'control' (without the quotes) in the text field box and click OK.


Once you are viewing the Control Panel, there is panel to the left that either says 'Switch to Classic View' or 'Switch to Category View'. If it says 'Switch to Classic View' then click it. If it says 'Switch to Category View' then you are where you want to be. To the right of where it says 'Switch to Category View' you will see a list of items, the first item listed is most likely 'Accessibility Options'. Scroll down the list until you see 'Java' and double click it so the Java Control Panel appears.


In the Java Control Panel, click the Advanced tab. If you don't see the Advanced tab, you have an older version of Sun Java. To find out how to update to the latest version, please click here. (Once you've read the article, just click the Back button on your browser to come back here.) Once you do this, Sun Java will automatically be enabled.


Once you are in the 'Advanced' you will want to click the plus sign (+) next to where it says 'Applet tag support'.


There you will see a check box next to 'Internet Explorer' and/or 'Mozilla Netscape'. If you have Internet Explorer then make sure the box next to it is checked. If you have a Mozilla browser, like Netscape or Firefox, then make sure the check box next to the 'Mozilla Netscape' option is checked as well.


Then click OK at the bottom of the Java Control Panel window and close all of your browser windows.


Now open up your browser, go back to Pogo, and try to play again.





How do I reinstall the Sun Java 2 plug in, if I already have it?





Below you will find two sets of instructions. One is for uninstalling Sun Java and one is for installing Sun Java. Following these processes should help you resolve any problems you are encountering with Java, such as getting errors saying something like "Java Not Found or Not Working".





The instructions below are primarily for Windows users. If you are using Mac OS X, please go to http://www.apple.com/java for assistance with uninstalling and installing Sun Java. If you are using any other operating system, such as a version of Linux, please refer to the manufacturer's website for assistance with uninstalling and installing Java.





Uninstalling Sun Java





If you already have Sun Java installed or are not sure try following these steps. If you are not able to find the Java icon in the Control Panel as indicated then go ahead and jump down to the second set of instructions for installing the latest version of Sun Java.





Click the Start button on the Windows Taskbar.


Select Run.


Type 'control' (without the quotes) in the text box field and click OK.


Double-click Add or Remove Programs.


Scroll down to 'Java Runtime Environment' or 'J2SE Runtime Environment 5.0' and uninstall all instances that you see.


Scroll down to 'Java Web Start', and uninstall it as well.


Restart your computer. To get back to these instructions to install Sun Java, come back to the Help Pages and do a search for 'Installing Sun Java'.


Installing or re-installing Sun Java





Go to the Sun Java Download page at www.java.com.


From here, the steps may vary as Sun updates this page periodically.


Click the Download button that is usually on the right side of the page.


Now you may see a Begin Download button. Click the button.


Next you may encounter a warning message that instructs you regarding Installing the ActiveX Control. Please follow the instructions to allow the installation.


You may see a Security Warning for installing the J2SE Runtime Environment. Click Install.


You will be prompted to read and accept the license agreement. After reading the agreement click next to 'I accept...' and then click Next.


When prompted, choose 'Typical' installation, and click Next.


When the installation is complete, you may be asked to restart your computer now or later. Choose to restart it now.


After your computer has restarted and you are online go back and try to play again.


If you still have the same problems with the games after uninstalling and reinstalling the plug-in, please click on the 'Contact Us' tab at the top of this page to request more help. Make sure to let us know that you already tried these steps, so that we can help you from there.





For Sun Java users:


If you are using the latest version of Sun Java to play our games, you will see a Sun Java icon that looks like a Coffee Cup in your System Tray (near your computer's clock) after you have started loading a game. Right-click that icon and choose 'Open Console'. Then, click the 'Copy' button. Next, go to your response field of your incident, right-click and choose 'Paste', or press CTRL+V on your keyboard.





If you do not see this icon in your system tray near your clock, then you either do not have the latest version of Java, or you disabled the icon from appearing. To enable the icon again, simply go to your Control Panel, click 'Java', then on the Advanced tab, click the plus sign (+) next to 'Miscellaneous' and check the box next to "Place Java icon in system tray". Then, click OK and start over with the first paragraph to provide us with your Java log.





For MS Java users (Please note that we strongly recommend switching to Sun Java ):


Note: If you're using AOL, you'll need to open Internet Explorer (or right-click the Internet Explorer icon on your Desktop) to view these options:





Go to the Tools menu in Internet Explorer and choose Internet Options.


Click the Advanced tab and make sure you have the following settings:


Browsing


Disable script debugging - OFF


Java VM


Java console enabled (requires restart) - ON


Java JIT compiler enabled - OFF


Java logging enabled - ON


Click the Security tab and make sure the "Security level for this zone" is set to Medium.


Restart your computer for the changes to take effect.





Now your Java Logging is enabled. So the next time the error or problem occurs, you can go to the View menu and choose Java Console. Just copy (hold down the Ctrl key and press the "C" key once) the text in that window and paste (hold down the Ctrl key and press the "V " key once) it into the Contact Us form on our Games Support site to send it to us.





If you're having trouble copying and pasting, check in the C:\WINDOWS\JAVA folder for a file called 'javalog.txt '. You can also send us the contents of that.
Reply:You have an old version of Java and you need to update it. Go to your Start button, then Control Panel, then Add/Remove Programs and look in the list for any Java's and uninstall them all. Then reboot your computer. Now go to http://www.java.com and install the latest version.