Runtime Error on Epson Perfection 1660 Photo?

I am helping my friend with her computer. When I click on Copy in the SmartPanel of her Epson Perfection 1660 Photo Printer, we get a runtime error that shows Program: C:\Program Files\Epson\Copy Utility\Copier.exe and says "This application has requested the Runtime to terminate in an unusual way. Please contact the application support team for more information." I reinstalled and still have a problem. I contacted Epson and a week ago they said someone would get back to me. HELP!! The website didn't have a patch or download for this.

Runtime Error on Epson Perfection 1660 Photo?
Uninstall Smart Panel via Add/Remove Programs. Next download and install the DelReg patch from the Newsoft Inc. website. Smart Panel was manufactured for Epson by a third party company. As third party, licensed software patches and downloads are not on the Epson website but on Newsoft's own.





Patch for 1660 on Windows:


http://www.newsoftinc.com/tech-Support/s...





Run the patch, once complete restart the PC.





Next, reinstall Smart Panel from the CD-Rom. You may wish to update Smart Panel afterwards. Update Patches available below:





Copy Utility:


http://www.newsoftinc.com/tech-Support/s...





Smart Panel:


http://www.newsoftinc.com/tech-Support/s...





Photo Print:


http://www.newsoftinc.com/tech-Support/s...