Does anyone know what this error is?

My cousin's wife sent this in an email. Do you know what it mean?





Microsoft Visual C++ Runtime Library


Program:....files/corel/corel paint shop pro x/paint shop pro x/.exe





This application has requested runtime to terminate it in an unusual way.


Please contact the applications support team for more information.





this is what I am getting when i try to get into PSP x. Can you ask your friend why this is and what can I do to correct it? If she knows? I went to the corel site and there is nothing on this that I can find....

Does anyone know what this error is?
A "runtime" error means that there is an error in a macro or add-in that is attempting to run. Typically these macros are created by a third-party and are not part of the installation. (They could also be caused by a malfunctioning macro virus as well)


Many third-party applications will create an add-in and place it in


the Startup folder or use a COM add-in (DLL) to integrate their software.





Two things could be wrong....





First, malware - likely the Trojan Dialer.Mostrar which is known for this issue - may have corrupted the file referred to in the runtime error message. If this is the case (and this is the first thing you should try to solve this problem), run at least two separate virus checkers (I use Norton’s Anti Virus and do an online scan) after you have updated the program with the newest downloads. Run the virus program you have on your hard drive in Safe Mode (this sometimes eliminates viruses that can’t be deleted in normal mode).





After you are sure your disk is virus free, check and see if this eliminated the error and the problem caused by the error.





Second, I would guess that a DLL is corrupted, or the memory moduile is bad. Did she add RAM to the system prior to starting PSPX - maybe you have a bad bit of memory?





Then I would run hardware diagnostics like System File Checker. (She will need the Windows Disk for this) This is a program that not only checks for corrupted/missing files, but fixes them. Start SFC from the Start/Run command. Type in sfc scannow (remember to put a space between the c and the forward slash), and press Enter for XP/2000 users or simply SFC for previous versions (98, ME) and follow the instructions .... place the disk in the machine when prompted.. After the program finishes running, reboot the computer.





This fix has worked in the majority of the runtime error cases I’ve experienced. Sometimes, it doesn’t work and you’ll have to dig a little deeper to find the cause.





If that does not work, then try the following....





Try cleaning out IE temp files and cookies, or if they have them, try uninstalling the Yahoo or Google Toolbars from the Add / Remove Programs applet icon the control panel.





Microsoft Office can also cause this issue. Try re-installing or updating it online.
Reply:she must have sent u some thing in "Corel Draw" extension.... simple is install "Corel Draw" and open this file in it..u will c everything....it is corel draw error..and i know u dont have corel draw installed...try instal it then open this....chaoo
Reply:It seems an internal error. There are not much things you can do about this. Try re-installing or repairing Corel.
Reply:you should go to technet.com and research